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The pieces your team should read this week
The pieces your team should read this week

When a Confident AI Answer Is Built on an Incomplete Record
Consider a simple contracts scenario.A contracts manager uploads a master agreement to an AI assistant and asks one question.Can this customer terminate the agreement early?The assistant responds...
August 8, 2026

The Most Expensive AI Failure Had No Error Message
I watched a mid-sized consulting firm implement an agentic AI system for proposal generation and contract compliance. The vendor pitched it like magic: connect your data sources, and the system would...
August 1, 2026

Retrieval Without Relationships Is Just Expensive Search
I've spent three decades watching consulting firms lose what makes them valuable.The expertise walks out the door. The context evaporates. The institutional memory that took years to build vanishes...
May 12, 2026

Why Your AI Still Hallucinates: The EMNLP 2025 Research That Explains Everything
I've spent three decades watching consulting firms lose what makes them valuable.The expertise walks out the door. The institutional memory evaporates. The hard-won insights from thousands of client...
May 7, 2026

Your AI System Is Lying to You (And Your Monitoring Tools Can't Tell)
I watched a mid-sized consulting firm implement an agentic AI system for proposal generation and contract compliance. The vendor sold it like magic: connect your data sources, and the system would...
May 5, 2026

Your AI System Is Running. That Doesn't Mean It's Working.
I watched a consulting firm implement an agentic AI system for proposal generation and contract compliance. The vendor promised magic: connect your data sources, and the system would help with past...
April 28, 2026

Why Your AI System Feels Healthy But Keeps Failing
I watched a client's agentic AI system pass every health check while quietly fabricating past performance data and missing contracts at random.The infrastructure looked perfect. No alerts fired....
April 17, 2026

Stop Buying AI Tools. Start Fixing Workflows.
I've watched dozens of professional services firms launch AI initiatives over the past two years.Most of them follow the same pattern.They start by asking: "What AI tool should we deploy?" or "Which...
March 30, 2026

The Engineering Tax: What Your Build Decision Actually Costs
I stopped seeing build versus buy as a procurement decision when I realized AI had turned it into a question of who owns the adaptation burden.Once a system sits inside your firm's core workflows and...
March 21, 2026
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