I've spent three decades watching consulting firms lose what makes them valuable.The expertise walks out the door. The context evaporates. The institutional memory that took years to build vanishes...

I've spent three decades watching consulting firms lose what makes them valuable.The expertise walks out the door. The institutional memory evaporates. The hard-won insights from thousands of client...

I watched a mid-sized consulting firm implement an agentic AI system for proposal generation and contract compliance. The vendor sold it like magic: connect your data sources, and the system would...

I watched a consulting firm implement an agentic AI system for proposal generation and contract compliance. The vendor promised magic: connect your data sources, and the system would help with past...

I watched a client's agentic AI system pass every health check while quietly fabricating past performance data and missing contracts at random.The infrastructure looked perfect. No alerts fired....

I've watched dozens of professional services firms launch AI initiatives over the past two years.Most of them follow the same pattern.They start by asking: "What AI tool should we deploy?" or "Which...

I stopped seeing build versus buy as a procurement decision when I realized AI had turned it into a question of who owns the adaptation burden.Once a system sits inside your firm's core workflows and...

I've spent three decades watching consulting firms hemorrhage expertise. Not through incompetence. Through structure.A partner retires. A practice lead moves on. A merger scrambles reporting lines....

I spent three decades watching smart people make decisions with half the information they needed.Not because they were lazy. Not because the information didn't exist.Because it was trapped in someone...